HTMi Review of 2019

2019 was an outstanding year for HTMi.

We recorded the highest academic results ever at Bachelor Degree level (7 first-class honours, and 20 second class upper division at BSc level in one cohort in our Summer Exam Board); first Swiss Hotel School to: open in Dubai; achieve an ICO from KHDA; achieve 4-years EduTrust in Singapore; launched a large Certified Professional Programmes within a hotel chain; our student team reached the top 6 in the EM Cup; launched the 42nd edition of our online student journal; held our 23rd Research Conference at HTMi; successfully supported the Swiss South African Apprenticeship Programme to get South African youth into work in the hospitality industry; continued to record very high employer satisfaction levels of our students at work; restructured as a global organisation with key campuses in Switzerland, Singapore, Dubai, Bahrain, Australia, and 20 other partnerships globally; and recorded over 2000 students studying our courses annually. Here are the highlights:

January : HTMi Switzerland Dubai was launched at a signing ceremony at the prestigious No 1 Sheik Zayed Road city location. This is the first and only Swiss Hotel school in Dubai with a beautiful city campus.

To strengthen our international leadership Bernie Quinn became International Academic Director of HTMi International Development Group.

February : we entered the EM Cup in Maastricht with an elite team, ended up in the top 9, and from Switzerland only HTMi and EHL (Ecole Hotelerie Lausanne) made it into the finals. Finally, we are place number 6 in Europe, number 1 in Switzerland.

HTMi Switzerland awarded another 3 years accreditation of the Swiss EduQua qualification, and that accreditation was awarded to our Centres of Excellent in research, events, culinary, career, academics and culinary centres. This reaccreditation marked a series of many successful re-accreditations in 2019.

March: Our sister brand Swisstouches Hotels and Resorts, originally launched by HTMi, celebrates 10 years of excellence. and today we have a pipeline of 10,000 rooms globally, now managed by thousands of employees.

HTMi Research Centre Launches Volume 1 2019, the 42nd edition of the International Hospitality and Tourism Student Journal.

April : SSHAP, Swiss South African Apprenticeship Programme – Launched, a first in the industry designed to put thousands of young South African unemployed to work in the hospitality industry. This initiative was launched through a combined effort of the Swiss Embassy in South Africa supported by HTMi, and the NBI, National Business Initiative South Africa. SSHAP is based upon the famous Swiss dual system. HTMi was the hotel school selected to do this and now is the proud SSHAP partner.

HTMi Switzerland receives the ICO from KHDA Dubai, giving us the recognised authority to award our diplomas in Dubai.

HTMi restructured with the new strategic tactic of “HTMi Switzerland Moving Forward”, HTMi Switzerland became the Swiss education and training centre representing the HTMi brand globally, and due to its excellent reputation and achievements, has grown to four HTMi fully branded campuses in Switzerland, Singapore, Dubai and Australia as well as key partnership campuses and “Sister Schools” in more than 20 countries.

HTMi (Singapore) Team Secures Four-year EduTrust Award, after 3 years of hard work and again HTMi is the first-ever Swiss hotel school to do this

May : we announced SHGI – Swiss Hospitality Group International, with a Vision: To be a leader in nurturing and growing innovative Swiss hospitality brands. with membership benefits to all HTMi branches and affiliates globally; Careers at Swisstouches, International study, training and employment pathways, Lifetime membership of our global Hosco platform, participation in global recruitment forums and more.

HTMi Switzerland celebrates 22nd Student Research Conference, cementing our position as a leading member in student research.

June : Ulster University and HTMi Celebrate 15-years Partnership.

July : HTMi Switzerland continues international expansion, forming a new partnership with SEGI Colleges Malaysia.

Berne Quinn, HTMi International Academic Director, was recognized as a Principal Fellow of the UK Higher Education Academy (PFHEA). The recognition is of his own personal attainments against the ‘UK Professional Standards Framework for Teaching and Learning Support in Higher Education’.

August : Following the University of Ulster BSc (Hons) Examination Board we were delighted to announce our highest level of academic results ever. From a BSc student cohort of 30 students, we recorded twenty 2:1 (second class upper division) and seven first-class honours awards. This record-breaking set of results puts the bar at a new height of excellence
September: HTMi Switzerland launches its first Certified Training Centre within hotels at Swisstouches Hotels and Resorts, launching HTMi Professional qualifications within the hotel industry.

November : Marriott International Asia Pacific visits HTMi (Singapore), and launched a global online recruitment from there for HTMi and all its partners globally.

Academic Leadership. HTMi Welcomes: Professor Emerita Bamber to the HTMi Academic Board. Roni is Professor Emerita of Higher Education at Queen Margaret University, Edinburgh, and is a Principal Fellow of the Higher Education Academy; and a new external examiner Jane Welbourn with over 15 years’ experience as an academic and leadership and development consultant working at Leeds Business School, Leeds Beckett University.

SSHAP Graduation; launched early in 2019 we went all the way to our first graduation. H.E. Swiss Ambassador to South Africa, Dr. Nicolas Brueghel, presented the HTMi Certificates to the first cohort of Apprentices, who successfully completed the dual system apprenticeship programme in leading hotels in Johannesburg. The second group of apprentices is now being selected, and a scaling-up plan is in progress.
HTMi Switzerland holds the 23rd International Research Conference. The theme of the conference was “Gastronomy and the importance of sustainable food policies”, followed by our “Out of this world Gala event, highly praised by many members of the diplomatic Corps.

December : HTMi expands in China, since its launch in October, with 603 students enrolled in HTMi certified professional hospitality courses jointly awarded by HTMi and Swisstouches.

HTMi Switzerland Dubai holds its first graduation for Emirati students.

Carlos Oberli, HTMi Lecturer, obtains his PhD from the University of Glasgow.

Employer satisfaction: HTMi announced continued very high employer satisfaction results through HTMi’s Career Centre key objective for all students is “High Employer Satisfaction”. HTMi sees this as the key barometer of its reputation with employers. During 2018 and 2019 HTM’s Research carried out qualitative and quantitative research by analysing the content of employer references given to students, and work evaluations required by HTMi. This research also looked at the progression over time. The key results are: HTMi students are held in high regard by employers, with 86.3% of employers took the time to provide personalised references, while the rest were generic. The most common forms of feedback recorded in employers’ references mentioned “independence, flexibility, politeness, punctuality, appropriate grooming, honesty and integrity,” the words “to our full satisfaction” and similar endorsements of HTMi students appear in over 80% of reference letters. 68.2 % of employers specifically mention in the references that they will in future be ready to rehire the students. HTMi provided all employers with a Likert scale and key criteria to rate overall satisfaction, the result is 5.3 overall out of a maximum 6. Overall 88.3% satisfaction level.

We announced our 20th anniversary in Switzerland, 1999-2019, and the relentless pursuit of our Vision: “To be a leading hotel management institute in the world” We started in 1999 with 16 students, and today we have over 2000 globally studying our diplomas and growing with full force.


HTMi Switzerland Dubai Graduation

Congratulations to the HTMi Switzerland Dubai Team, following a very successful start the first Graduation was held on 22nd December.

We are extremely proud of our UAE National graduates who were awarded their #diplomas in hospitality operations management on the 22nd December as part of our Sufaraa Al Dhyafa initiative in collaboration with the Ministry of Human Resources and Emiratisation.

Congratulations to all 19 graduates 🎓🇦🇪👏🏼

As part of our #emiratisation efforts with ongoing career placement support, 53% of the recent graduates are employed within 6 weeks of completing the training program.


Congratulations to Dr Carlos Oberli, PhD

HTMi Switzerland Lecturer Carlos Oberli has been awarded the
Ph. D in Education from the University of Glasgow for his thesis on hospitality education titled:

“The contribution of hospitality vocational education and training towards forming critical citizens”.


HTMi (Singapore) Welcomes New External Examiner

Jane Welbourn has over 15 years’ experience as an academic and leadership and development consultant working at Leeds Business School, Leeds Beckett University. She is currently the Course Director for In-Company degrees, Degree Apprenticeships and the BSc Business Management Practice, working with industry practitioners in the Events, Hospitality and Tourism industry. These degree programme enable students to develop into confident and capable leadership and management professionals.

Jane is published in the field of workforce development and employability with research interests in international human resource management, specifically, recruitment, selection, and employability of the events, tourism and hospitality workforce.

Jane has a wide range of teaching experiences in multi-cultural contexts. Her expertise includes topics such as International Strategic Human Resource Management, Talent Management, and Event Workforce Planning, Global Business Perspectives, Continual Professional Development and the Global Hospitality Industry. She has taught students in China, India, and Qatar. Jane has worked closely over the past 4 years with the Supreme Committee for Delivery and Legacy of the Qatar World Cup 2022 delivering hospitality and event management programmes, specifically the feminisation of the workforce. Jane has also worked closely, since 1997, with the Senior Management team of Emirates Flight Catering Company (EKFC) based in Dubai, managing a temporary, multicultural workforce, during the international air show – 1997 -2009. She has a proven track record for designing and delivering interactive and flexible material aimed at diverse multicultural, international audiences.

As part of the consultancy work undertaken she has developed and delivered a diverse range of leadership and development programmes for companies such as Hilton, Ramada, Malmaison, Intercontinental Hotel Group.


A Day at Willing Hearts

A Day at Willing Hearts

Well what a week for the students – returning students were involved in welcoming the latest student intake at the beginning of the week and finished up by traveling to ‘Willing Hearts’, a secular non-affiliated charity that is run by volunteers who operate an amazing soup kitchen that prepares and delivers over 5,000 meals daily to over 40 different locations island-wide, every day of the year. This inspirational charity reaches out to help the elderly of the country, the disabled, low-income families, children of single-parent families, poverty-stricken families and struggling migrant workers.

So as part of our company mission and values, we ask students to be involved regularly in community service as this is an opportunity to ‘give back’ to society and our fellow citizens. Therefore on Thursday, the students along with supervisors Miss Shoba and Miss Deepa assisted this charity for the day by preparing ingredients for cooking, packing lunch boxes, cleaning, washing up and general hygiene activities. Exhausted but happy and fulfilled, all agreed that it had been a great, fun day and all felt privileged to have been able to help. Everyone is now looking forward to the next community service event in February, our annual beach-clean day on the East Coast!


SSHAP Moves Forward – Swiss South African Apprenticeship Programme – South Africa

SSHAP Moves Forward – Swiss South African Apprenticeship Programme – South Africa

H.E. Swiss Ambassador to South Africa, Dr. Nicolas Bruehl, presented the HTMi Certificates to the first cohort of Apprentices, who successfully completed the dual system apprenticeship programme in leading hotels in Johannesburg. The second group of apprentices is now being selected, and a scaling-up plan in progress. This initiative to get large numbers of unemployed youth into jobs in the hospitality industry is being driven by the Swiss Embassy in South Africa, the NBI, National Business Initiative South Africa, HTMi Swizterland, and supported by Hilton, Hyatt and Park Inn in South Africa.

Commended are HTMi’s international support team: Bernie Quinn, Vinoth Prakas, Dominik Krizan, Jon Lim and Nishant Suri.

Ian Larmour CEO
November 2019

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